bringing CONVERSATION & DEMOCRACY ALIVE
we facilitate better conversations and contribute to trusted decisions that ‘stick’.
community & deliberative engagement
We facilitate quality, high-impact processes of all sizes. We deliver real impact and long-term outcomes, and work across both online and face-to-face formats.
ACROSS EVERY SECTOR and LOCATION
We work with a broad range of organisations across Australia and beyond including the government, community, not-for-profit and private sectors.
BUILT ON EVIDENCE and EXPERIENCE
We integrate research and evidence-based innovations into our practice, and bring thousands of hours of experience into every session.
BRINGING in DIVERSE VOICES
We enable people from all walks of life to have informed discussions, consider different perspectives, identify solutions and have influence over decisions that impact them.
WE OFFER
who we WORK with
A small selection of organisations that we have designed and delivered projects for
WHAT OTHERS SAY ABOUT US
“The MosaicLab team were so professional, friendly, it felt like we were all being held really well through the process and delivery.
Our Councillors who attended the sessions were so impressed with the quality and outcomes of the Panel. ”
Manager, Community Engagement
and Impact
CITY OF MELBOURNE
“It was great to work with the ML team - all of you very competent, accommodating and knowledgeable. Also very responsive.
Working with good people always makes a huge difference and I felt you all embraced EPA staff and their needs, bringing much needed energy to the organisation.”
Senior Engagement Advisor
EPA VICTORIA
“The community and stakeholders felt heard and their feedback was captured in a useful way. Everyone was given the opportunity to share their views, not just the squeaky wheels.
Lyndal was great at creating a welcoming environment for the Traditional Owners to feel comfortable in.”
Senior Sustainable Policy
and ESD Officer
CITY OF BALLARAT
LATEST NEWs
A selection of recent stories, news and content from our blog.
Blog - All posts
As Australia grapples with increasing polarisation, engagement processes face new challenges. Declining public trust, contested narratives, and diverging values can make even well-intentioned dialogue feel risky. Explore the do’s and don’ts of navigating polarisation to foster genuine, constructive conversations in contested and divided environments — and discover how to create space for honest, inclusive engagement that moves beyond entrenched positions.