Due to the influence of COVID-19, our environment is constantly changing.  In order adjust to these changes, it’s important that organisations sensibly plan and adapt.

Our priority is the health and safety of everyone we work with. We’re monitoring and continually adjusting to a rapidly shifting situation, and looking ahead in anticipation of further change.

We’re here to support you to connect and work with your stakeholders, staff and communities. Our services and resources are tailored to help organisations to continue to deliver vital projects, key services and robust, effective engagement processes.

DELIVERY IN A TIME OF CHANGE

How we can work with organisations to deliver key projects and milestones in a disrupted environment

COVID-19 is having significant impacts across our community.   We’re aware of the pressures organisations will be under to adjust, adapt and continue delivering services and outcomes within this changing environment.    

Despite the current uncertainties, you have projects to progress – projects that are funded, promised and announced, or are mid-way through delivery. This likely includes milestones due over the next six months.  Milestones are often interdependent and require continued community and stakeholder input in order to be delivered. 

We believe planning early is the key, and we recognise that it’s important to think about different ways to gather input to inform decision making.

Information pack

We offer a range of online and remotely delivered services.  We’ve been further refining these services to meet differing project needs within the current environment. From online training sessions to webinars and facilitated online workshops - we’re here to work with you to achieve your goals and stay on track.

FREE WEBINAR DISCUSSION SERIES

Continuous connections - engagement in the time of COVID-19

MosaicLab’s webinar discussion series has been designed to support organisations and engagement professionals to navigate and continue to engage in a rapidly changing engagement environment.

Together, we explore challenges, opportunities, dilemmas around how to meaningfully connect with your staff, stakeholders and communities.

Each discussion is built around sharing and learning, and every session includes free resources and giveaways. The series also offers an opportunity to connect with your fellow engagement and planning professionals across Australia and the world.

Learn more and register for the next session (places limited) → 

ESSENTIAL ENGAGEMENT PACKAGES

Supporting you to transition in a time of upheaval

We can support you and your team to change and readjust to a new world. To help you acclimatise, we’ve put together two exclusive service options.

Engaging through difficult times & high anxiety

MENTORING, COACHING & TRAINING

Are you worried about engaging with people who might be anxious during this COVID-19 crisis?

We can help you navigate this dilemma and address your key questions including:

• When is the right time to engage?

• How can we effectively adapt as things change?

• What is important to consider and what should we expect from each engagement?

• What language is required to help connect and build rapport with communities?

Engagement strategy sprints

1-HR FACILITATED DESIGN SPRINTS

How can we gather internal decision-making support?

• Identify current and future engagement risks.

• Overview risk communication/engagement principles

• Prioritise strategies to overcome risks.

• Ascertain immediate next steps to move engagement forward.

Engaging genuinely and economically

2-HR ENGAGEMENT PLANNING WORKSHOPS

Looking to engage in a way that both meets the requirements of the new Local Government Act and considers budget constraints?

Over two workshops, you will establish the key parameters around your engagement process (such as scope, success measures, key questions etc.) and set out clear expectations moving forward. 

A graphically designed, easy to read engagement plan will be prepared for you based on these outputs.  This document can be used as a public document as well as an internal guide/roadmap for engagement.

Transitioning as a team

INTERACTIVE ONLINE STRATEGY SESSIONS

Is your team, department or organisation moving from a shared office to a remotely based workforce? Trying to adapt to the changes around us?

• Share the challenge being faced and ‘crowd-source’ tailored, shared solutions.

• Encourage staff to take ownership over their role in the change and empower them to implement actions

• Connect people remotely through a digital platform and build confidence and skills in collaborating using online tools.