our people

MosaicLab is a team of senior, experienced engagement practitioners specialising in high influence engagement & deliberative democracy.


MosaicLab is led by three founding directors with specialist skills in workshop design/facilitation and engagement process design and delivery.  We're a diverse, highly skilled collective of industry leaders with strongly aligned values and a focus on the delivery of tangible outcomes.

MosaicLab delivers both small and large scale projects.  We regularly partner with a trusted selection of specialist providers, enhancing our capacity to deliver tailored, specialised services.

I’m passionate about genuine democracy and developing and delivering robust engagement processes. MosaicLab has enabled me to utilise and build on my skills and experiences and help further the practice of engagement for others.
— Nicole Hunter, Co-founder MosaicLab


Nicole is an experienced facilitator with high level skills in deliberative engagement, strategic planning, negotiation and risk communication.  She has extensive experience working with highly charged issues and emotional stakeholders on all fronts.   Known for her ability to work quickly, efficiently and collaboratively, she is excellent at co-designing effective processes. 

Nicole has a Bachelor of Agricultural Science (Hons) and a Certificate in Dialogue, Deliberation and Public Engagement (University of Sydney).  She has 20 years’ experience working across government and private sector projects.

Nicole has designed and delivered many successful engagement processes such as the G21 Regional Growth Plan, Corangamite  Regional Catchment Strategy and the CFA's Community Engagement Framework ('Connecting with Communities') and worked on a range of projects such as the Post Alpine Fires Community Engagement Strategy (DSE 2004) and the Cranbourne landfill methane leak (EPA Victoria 2008).  

Nicole is committed to finding collaborative solutions to complex problems through deliberation and dialogue and believes that everyday people can do amazing things given adequate time and information. Inspired by participant transformations, she enjoys seeing groups make bold and robust decisions.

Learn more about Nicole here.
MosaicLab is an opportunity to harness my enthusiasm for public participation in a way that will continue to challenge my own personal and professional development.
— Keith Greaves, Co-founder MosaicLab


Keith trained as a Science in Society Facilitator (Bed Technology, MSc Communications – University of London) and spent 12 years with the Science Museum in London connecting scientists and the public through dynamic conversations around big dilemmas in our society.

This role included opportunities to spend time in countries such as Azerbaijan and Syria where Keith observed first-hand how people can rise to face real life challenges.  These experiences embedded Keith’s belief in fostering a more relaxed approach to having conversations around big topics.

Since moving to Melbourne in 2008, Keith has worked on a wide range of complex stakeholder engagement projects across a number of industries including tourism, sustainability, culture, sport, community infrastructure, science and education.

Keith specialises in facilitation, strategic stakeholder planning, implementation and engagement and is dedicated to the active promotion of IAP2 values and practices.  He is an IAP2 Australasia board member and IAP2 licenced trainer who regularly delivers stakeholder engagement training and master class programs.

Keen to see a culture of better practice in our society, Keith is driven to share knowledge and learnings, giving back to the field that he loves.
MosaicLab is a platform for continuous learning about participation. For me, it’s important that these learnings are shared with others, ultimately contributing to quality and meaningful engagement becoming the norm in the way that decisions are made.
— Kimbra White, Co-founder MosaicLab


Kimbra is a highly regarded, award-winning facilitator who has planned and delivered a wide range of participation processes: large and small, easy and hard, and at times with high levels of outrage and emotion.   She has worked extensively across state, regional and local government engagement projects, gaining high level skills in a broad range of areas including deliberative projects, contentious issues, policy development and community planning.  

A former president and board member of IAP2 Australasia and former board member of the IAP2 International Federation, Kimbra is known for her responsive, flexible and friendly approach.  She consistently exceeds client expectations and always invests in outcomes.

Kimbra has a Bachelor of Economics, Bachelor of Arts (Hons), Graduate Diploma in Urban Planning and a Masters in Business Administration.   She commenced her career as an urban planner for Hobart City Council, and has worked for the NSW Department of Planning, the Western Sydney Regional Organisation of Councils, the Outer Eastern Municipalities Association in Melbourne and Business East, the economic development board for Melbourne’s eastern region where she was the Executive Director.  

Passionate about involving communities in decisions that affect their lives, Kimbra cares about having conversations that matter and believes that every meeting can always be a better meeting.

Learn more about Kimbra here.