explore our latest PrOJECTS 

 

We love our work!

We deliver community engagement services, deliberative engagement processes and interactive training experiences of all sizes. We work face-to-face, online or a hybrid blend of both. This page features a small selection of our latest work. You can delve deeper into some of our projects by visiting our project case studies.

 

VICTORIAN BIOSECURITY ROUNDTABLE

MosaicLab was engaged by Agriculture Victoria to co-design and facilitate a virtual roundtable to explore the goals and priority areas of the new Victorian Biosecurity Strategy.

160 attendees came together virtually for two days (that's 1,986 collective hours!), hearing from 18 key speakers and providing over 500 GroupMap insights.

Outputs from the roundtable will drive collective action to implement the strategy (five goals and 20 priority actions) and detail how participants can commit to being an integral part of the strategy's implementation and success.

Taking a deep-dive into the goals and priority areas of the Victorian Biosecurity Strategy.

METROPOLITAN PARTNERSHIPS FORUMS

The Department of Jobs, Skills, Industry and Regions (DJSIR) brought together representatives from key community organisations and councils in the outer North-West and South-East regions of Melbourne for two separate forums.

MosaicLab was engaged to facilitate the forums which gave participants an opportunity to understand key challenges and areas of focus in these regions. Participants comprised members of the Partnerships, local council representatives, and stakeholders from community organisations supporting youth, education and multicultural services.

Participant feedback from both forums will inform the priorities for the Metropolitan Partnerships Development Fund (MPDF).

Learn more about Metropolitan Partnerships here.

Exploring the real-life challenges, strengths and opportunities to improve liveability in the
outer suburbs of Melbourne.

HAMLAN HOMES STRATEGY SESSION

MosaicLab recently worked with the management team of Hamlan Homes to facilitate the review and update of their 2022 -2028 Strategic Plan.

Since the strategy was initially developed 18 months ago, many changes have been experienced by society and the construction industry.

The strategic review and update will help ensure the strategy remains relevant and properly aligned with focus areas and key measures for the coming years.

Outputs from the session will inform the Updated Strategic Plan.

Reviewing and confirming the key elements of the strategic plan for the next five years.

JEMENA Electricity NETWORK customer engagement

Jemena Electricity Network transports electricity to over 350,000 homes and businesses across north and western Melbourne. As part of their Regulatory Proposal for 2026-2031, MosaicLab have co-designed and facilitating a number of customer and stakeholder engagement sessions.

Six different Customer Voice Groups (CVG) are being engaged to ensure a diverse spectrum of customer views will be heard. These include First Nations peoples, young people, culturally and linguistically diverse people, people with a disability, people who have experience with mental health difficulties and seniors.

Engagement will also include an Energy Reference Group comprising of energy experts and leaders who will advise Jemena on key issues and a People’s Panel who will also provide feedback to help shape the Regulatory Proposal.

Learn more here.

How should Jemena prepare for a sustainable energy future while meeting customer and community needs today?

humanability REGIONAL AND NATIONAL FORUMS

HumanAbility is a Jobs and Skills Council established by the Australian Government to provide leadership to address skills and workforce challenges for four key industries: Aged and disability services, children’s education and care, health and human services and sport and recreation.  

MosaicLab has been engaged to design and facilitate regional and national forums in Alice Springs and Canberra. A draft workforce plan will be developed based on feedback from stakeholders across all sectors.

Find out more about the project here.

Regional and Rural Forum HumanAbility
HumanAbility National Forum
What should we focus on to get the skills
and people we need?

city of melbourne affordable housing panel

Significant population growth, rising housing costs, under-investmenr and the COVID-19 pandemic means there is a severe shortage of affordable homes in Melbourne for people on very low, low and moderate incomes. 

MosaicLab has been engaged by the City of Melbourne to support the 40 members of the Affordable Housing People’s Panel. The randomly selected panel will come together for four sessions over October and November to consider issues and explore new and innovative ways to increase affordable housing.

The recommendations of this panel will be shared with council and the general public, and will inform the decisions around increasing affordable housing within the City of Melbourne.

Find out more about Affordable Housing People's Panel here.

city of melbourne affordable housing panel
We need more affordable housing across all suburbs in the City of Melbourne. How can Council and our community do this effectively?

Mornington Peninsula Shire citizens’ Panel

After the success of the 2022 citizens’ panel, the Mornington Peninsula Shire adopted a standing panel arrangement for 2023. A standing panel is one that meets on an ongoing basis.

MosaicLab facilitated 10 sessions (1107 hours collectively!) which enabled the group to tackle issues such as open air burning, visitor paid parking, urban forest strategy and road safety.

The panel produced six reports and finished the experience with a new appreciation for the complexity of running a local council. We are looking forward to continuing our partnership with the Mornington Peninsula Shire when their new standing panel is recruited in 2024.

Find out more here.

Addressing issues related to open air burning,
visitor paid parking, waste collection,
urban forests and road safety.

CITY OF BALLARAT Biodiversity Strategy

The Wadawurrung Traditional Owners Aboriginal Corporation and Dja Dja Wurrung Clans Aboriginal Corporation are working with the Ballarat City Council in developing the Biodiversity Strategy and understanding how the strategy can support each of the Country Plans to care for and restore the environment.

MosaicLab was engaged to facilitate discussions with participants from various organisations as well as co-facilitate a Young People's Forum with Wadawurrung Traditional Owners.

Participant feedback will help inform the Draft Biodiversity Strategy, which is expected to go before council later this year.

Learn more about the project here.

How do we improve the health
of our natural environment?

AUSGRID VOICE OF COMMUNITY PANEL

MosaicLab designed and facilitated a comprehensive deliberative engagement process for Ausgrid, the largest distributor of electricity on Australia’s east coast.

Over a period of 21 months, MosaicLab supported the work of Ausgrid’s The Voice of Community Panel - a key part of Ausgrid’s framework for engaging customers and stakeholders during the development of a draft price proposal for 2024-2029. The deliberation involved 7 sessions with the 45-member panel, which was randomly selected from across the AusGrid network.

Participant feedback will help shape Ausgrids services into the future after their recommendations were adopted in the Regulatory Proposal - due to the Australian Energy Regulator later this year.

Find more about this project here.

Participants from Ausgrids Voice of Community Panel
How should Ausgrid finalise its plans for
2024-2029 and look to the future while being
fair to today's customers?

INFRASTRUCTURE VICTORIA youth forum

Victoria’s 30-year infrastructure strategy advises the Victorian Government, making recommendations to improve the use of existing infrastructure, and deliver new infrastructure where it is needed most. Infrastructure Victoria is required to update the strategy every 3 to 5 years.

As part of Infrastructure Victoria’s engagement process, MosaicLab were engaged to facilitate a Youth Forum. The forum provided an opportunity for 39 young people aged 15 to 25 to learn about and discuss the challenges and priorities for infrastructure over the next 30 years.

Participants met online and in person over two sessions and their work resulted in 10 ‘big ideas’ to address the challenges they identified along with their views on what should feature in the 30-year strategy.

Learn more about Victoria’s 30-year infrastructure strategy update.

What matters most to Victorians and how does infrastructure help achieve it?

city of Wodonga 2050 community vision

MosaicLab is working with Wodonga City Council to co-design and facilitate workshops as part of the community engagement process for the Councils 2050 Community Vision.

Community engagement activities will take place in stages and will include involve organisations, leaders, community conversations and a peoples panel.

A community-led and informed document, the vision will outline the community’s aspirations and ideas for the city and set clear goals for the future. The vision will be presented to council in November 2024.

Learn more here.

Wodonga 2050 Community Vision
How do we make Wodonga
an even better place to live for all?

CITY OF KINGSTON STANDING PANEL

MosaicLab has been engaged by the City of Kingston to support the work of a 45-member Collaborative Engagement Group, one of only two standing panels in Victoria. (The other panel belongs to Mornington Peninsula Shire and MosaicLab is helping with that one too).

Members of this Group have been drawn from a larger 220-member Representative Community Panel who will be involved in other engagement activities for council. Forty-five lucky residents were randomly selected to form the Collaborative Engagement Group.

Following deliberation principles, this group will meet six times a year over the next two years and discuss complex local issues and strategic plans, provide council with key insights and share feedback about the needs impacting different community members and businesses.

Find project updates on the Your Kingston Your Say website

Addressing issues related to the Net Zero 2030 Strategy and Playground Strategy.

NATIONAL MODEL FOR SPIRITUAL CARE IN HEALTH

Between August 2022 and March 2023, MosaicLab worked with the Spiritual Health Association on a project to co-design a national model for spiritual care in health.

MosaicLab engaged with a range of stakeholders who contributed to the Spiritual Care Service Co-design ahead of the preparation of the draft model.

This included two leadership workshops, stakeholder interviews, a survey process and regular meetings with the project team.

The national model is in the final stages of production, with the Spiritual Health Association soon to announce a launch date as well as a call for expressions of interest in being a trial site.

Read more about this project

 
How do we make quality, safe spiritual care accessible in our hospitals?

ALPINE RESORTS STRATEGY SESSION

In March 2023, MosaicLab facilitated a strategy session with the Alpine Resorts Victoria Board.

After a period of significant change, Board members came together to reflect on their current situation and workshop future operational models for the southern resorts.

The engaging and interactive session helped the organisation consider options and actions, while also providing support for the team in planning the for the future of these beautiful alpine environments.

Read more about the Alpine Resorts Victoria Board

What are the current options and future needs of the southern alpine resorts?

ADVANCING WOMEN’S LEADERSHIP SUMMIT

MosaicLab worked with the Victorian Gender Equality Advisory Committee and Local Government Victoria to design and facilitate the program for the Advancing Women’s Leadership Summit in September.

A highlight of the event was a keynote speech by former Prime Minister Julia Gillard, followed by a Q-and-A style interview with MosaicLab director Nicole Hunter.

The event brought together some of the nation’s most inspirational leaders to address key issues and barriers for women seeking leadership positions in local government across Victoria.

The post summit report will be used by the Gender Equality Advisory Committee to inform their future work-plan and recommendations to the Victorian Government on increasing gender equality and diversity in local government by 2025.

Exploring opportunities and solutions to remove barriers and encourage more and diverse women to get involved and stay involved in local government.

looking for A DEEPer DIVE?

Go to our Case Studies page to learn more about some of the interesting, and sometimes challenging, processes we have designed, delivered and facilitated. 

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