WE OFFER END-TO-END ENGAGEMENT SERVICES

MosaicLab can help your organisation to build relationships and connections, identify and address issues and opportunities and increase the return on investment of your engagement activities. 

From co-design and strategy envelopment through to delivery and evaluation, we specialise in planning and delivering quality, end-to-end engagement processes.

STRATEGIC ADVICE

Facing a dilemma? Perhaps you’re facing a sticky issue, high risk project, sensitive decision, disengaged community, lack of trust or hard-to-reach group. Or maybe you just need some strategic direction to get you started.

Get in touch.  We offer high-level, expert, strategic advice that's drawn from thousands of hours of collective experience and is tailored to your project or challenge.  

CONNECTING PEOPLE ONLINE

Our community engagement services can be delivered online, and we can help you to connect with remotely-based staff, stakeholders and communities.

Every step an engagement process - from planning and delivery right through to reporting and evaluation - can be adapted to digital formats.

We specialise in bringing people together and supporting better conversations around an issue or decision. We’re here to help you navigate the challenges and harness the opportunities associated with reaching and working with people effectively and meaningfully online. A selection of our online and remotely based service offerings can be viewed here.

EVERY STEP OF AN ENGAGEMENT PROCESS, FROM PLANNING AND DELIVERY RIGHT THROUGH TO REPORTING AND EVALUATION CAN BE ADAPTED TO DIGITAL FORMATS.

FRAMEWORK & POLICY DEVELOPMENT

Looking to build internal commitment and capacity and work towards creating a more engaging organisation?  

MosaicLab can work with your team to collaboratively develop engagement frameworks, processes and policies that guide and increase the effectiveness of your engagement activities. 

If you want to successfully embed a new policy or practice across your organisation, you need to involve the people who will deliver it in the development process. We support you to engage with your staff in a way that builds ownership, understanding and advocacy.

ANALYSIS, EVALUATION AND REPORTING

Where it is embedded within a broader process that we have designed or are delivering, we also offer independent analysis, reporting and evaluation services.

We often work with your community members and stakeholders to understand data - supporting participants to make sense of engagement results (through facilitated ‘sense-making’ processes). This increases the transparency of a process and ensures the original meaning and intent of peoples’ input is not lost through an organisation’s internal analysis process.