EXPLORE OUR LATEST PROJECTS
We deliver community engagement services, deliberative engagement processes and interactive training experiences of all sizes. We work face-to-face, online or a hybrid blend of both. This page features a small selection of our latest work. You can delve deeper into some of our projects by visiting our project case studies.
QUEENSLAND BEE BIOSECURITY ROUNDTABLE 2025
MosaicLab facilitated a two-day statewide forum to help Queensland transition to long-term varroa mite management, supporting a $2.4B pollination-dependent agriculture industry.
The roundtables brought together commercial and recreational beekeepers, policy makers, suppliers and researchers to collaboratively design mitigation strategies and governance recommendations.
A carefully designed hybrid format enabled broad participation and captured actionable insights to inform the Department of Primary Industries long-term biosecurity strategy and investment.
SUNSHINE COAST OLYMPICS INFRASTRUCTURE ROUND TABLE 2025
MosaicLab designed and facilitated a high-stakes roundtable for Sunshine Coast Council, bringing together local, state and federal government leaders to align on infrastructure priorities ahead of the 2032 Olympic and Paralympic Games.
The session was strategically timed to reset regional collaboration following Queensland’s 100-day infrastructure review.
Participants developed draft MOU principles to guide future joint decision-making and investment across the region.
The process was fast, focused, and politically sensitive - balancing diverse agendas to shape a shared vision for long-term impact.
Learn more here.
safework australia Research Summit 2025
Safework Australia’s inaugural Research Summit 2025 will run over two days in September 2025 in Canberra.
The Research Summit is an opportunity to build meaningful connections between researchers, governments and social partners on WHS and workers’ compensation topics that will endure beyond the event itself. The event not only gives delegates the opportunity to hear thought provoking keynote speeches and panel discussions but also encourages delegates to get involved, as we explore opportunities for collaboration based on data-driven insights and lived experiences.
VICTORIAN ALPINE RESORTS STRATEGIC PLAN 2026–2030 ENGAGEMENT
MosaicLab is facilitating a sector-wide engagement process to inform Alpine Resorts Victoria’s new Strategic Plan. The alpine resorts are critical economic drivers for Victoria, contributing $2.14 billion in output annually (8 per cent of state tourism), attracting over 1.4 million visitors and sustaining more than 12,000 regional jobs.
Across a stakeholder information webinar, abd four in-person workshops across Victoria, 124 stakeholders (including government, private operators, ;pca; nisomesses. e,ergemcu servoces. schools, industry associations, community groups and more) explored shared challenges and co-designed 24 strategies under themes of financial model reform, year-round inclusive visitation, climate-ready operations, unified advocacy and strengthened partnerships with Traditional Owners.
Next, a sensemaking workshop in July 2025 will refine and prioritise these strategies, leading to a draft plan for further sector engagement in September 2025.
bayside domestic animal management plan
MosaicLab is working in partnership with Bayside City Council to deliver community engagement for Council’s statutory four-year review of the Domestic Animal Management Plan (DAMP) under the Domestic Animals Act 1994 and the review of dog off-leash restrictions at Ricketts Point Marine Sanctuary and across all Bayside beaches. Bayside City Council.
MosaicLab codesigned aStrategic Engagement Plan with Council staff and stakeholders. This included a wider engagement step that involved ChatterBox Projects’ pop-up surveys and thematic analysis of broader community input. MosaicLab then facilitated the Fetching Feedback panel. Outputs from these sessions are now being considered in development of the draft DAMP.
The next phase of engagement will involve testing of the draft DAMP and agreed restrictions with Bayside residents.
FUTURE WYNDHAM COMMUNITY PANEL 2024-2025
The Future Wyndham Community Panel - comprising 150 randomly selected Wyndham residents - played a central role in updating the Wyndham 2050 Community Vision.
Panel members explored important issues in depth, reviewed ideas and feedback collected during the project's first stage, and heard from council staff and members of the original 2021 Panel who developed the initial Vision.
Through this collaborative process, the panel developed an updated Wyndham 2050 Community Vision and set clear priorities to help guide council’s future planning and decisions.
Learn more about the project here.
Dambimangari Aboriginal Corporation
MosaicLab partnered with Dambimangari Aboriginal Corporation to deliver a bespoke Code of Conduct training in Derby, a remote town in Western Australia's Kimberley region.
The training was designed to go beyond policy, embedding cultural values and workplace integrity into everyday practice. Through a focus on ethical conduct, respect, collaboration, and accountability, the sessions ensured the Code becomes a living guide rather than just a set of rules.
By honouring community values and strengthening workplace culture, this initiative supports a more engaged and responsible workforce.
tas statewide water futures Advisory Panel
Every four years, TasWater prepares a detailed plan that outlines the services they will deliver and the prices customers will pay. As part of this, TasWater is undertaking their first statewide deliberative engagement process to seek the views and preferences of customers and community, to ensure their views are reflected in the plan.
This extensive project began with a codesign process 12 months ago and has now progressed to the panel recruitment phase.
Over 3 months, the 45-member panel will learn about the challenges TasWater is facing, consider a range of issues relating to pricing and services, and consider options for the future. TasWater will use the panel’s recommendations to ensure that their customers and community are at the heart of shaping the next Price and Service Plan. The Plan will be submitted to the Tasmanian Economic Regulator to set water and sewerage prices in Tasmania from 2026.
Learn more about the process here.
Wetland Warriors Floodplain Specialist Fish Science Forum
The ‘Wetland Warriors’ conference, hosted by the North Central Catchment Management Authority (NCCMA), brought together key stakeholders from across Victoria, South Australia and New South Wales to strategise for the conservation of six critically endangered native fish species along the Murray Corridor.
MosaicLab facilitated a two-day event which supported learning, connection and collaboration and was attended by researchers, waterways managers, and community group representatives. The process enabled the sharing of diverse perspectives and drawing on these to develop actionable plans.
Outcomes included a decision on the three best sites to begin breeding critically endangered fish and solutions for six key areas to improve reach, impact, funding, research and capabilities.
internal conversations for CONNECTED LIBRARIES
Connected Libraries provides essential library services to the City of Casey community in Melbourne’s southeastern growth corridor, fostering connections between people and information in an increasingly digital world. They serve a diverse population, including a significant number of children, young people, and culturally and linguistically diverse groups.
MosaicLab partnered with Connected Libraries to co-design and facilitate a series of conversations with their team, including staff, leadership and board members. The insights from these discussions shaped their new Library Plan 2025–2029, which aims to equip Connected Libraries for community growth and increasing service demand in the future.
SHAPE VICTORIA PEOPLE'S PANEL
The Victorian Government is defining the focus of long-term development in Victoria through its 2050 Vision. From February to August this year, significant wider engagement was undertaken by the department to gather insights from Victorian community members, focusing on four main pillars: housing affordability and choice, equity and jobs, liveable and thriving neighbourhoods, and sustainable environments and climate action.
Recognising that everyone has a role in shaping Victoria's future, a people's panel will be formed to represent the state's diverse communities and develop a vision. The panel of 50 randomly selected Victorians will meet five times in September.
The vision for Victoria, will further inform the four main pillars that will support the Plan Victoria.
Learn more here.
CITY OF GREATER DANDENONG OUR CITY, Our future community panel
Following a broad community engagement phase - including targeted workshops aimed at often unheard groups, training of community ‘champions’ from culturally diverse backgrounds (who will co-facilitate the wider engagement workshops alongside MosaicLab and the council), and staff capacity building, the City of Greater Dandenong will establish the ‘Our City, Our Future’ Community Panel.
This 40-member panel will meet from October to November to review and discuss the outcomes of the community engagement activities.
The insights gathered through these engagements will directly influence the creation of the Council’s Community Vision and Council Plan for 2025-2029, ensuring that these documents reflect the community’s true priorities.
With these challenges in mind - How can we make our city a home to all?
JEMENA Electricity NETWORK customer engagement
Jemena Electricity Network transports electricity to over 350,000 homes and businesses across north and western Melbourne. As part of their Regulatory Proposal for 2026-2031, MosaicLab have co-designed and facilitating a number of customer and stakeholder engagement sessions.
Six different Customer Voice Groups (CVG) are being engaged to ensure a diverse spectrum of customer views will be heard. These include First Nations peoples, young people, culturally and linguistically diverse people, people with a disability, people who have experience with mental health difficulties and seniors.
Engagement will also include an Energy Reference Group comprising of energy experts and leaders who will advise Jemena on key issues and a People’s Panel who will also provide feedback to help shape the Regulatory Proposal.
looking for A DEEPer DIVE?
Go to our Case Studies page to learn more about some of the interesting, and sometimes challenging, processes we have designed, delivered and facilitated.
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