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AUDITING, EVALUATION & QUALITY OVERSIGHT

We provide independent reviews that illuminate issues and opportunities, measure how well your engagement practice is tracking and identify how to lift performance moving forward.

We codesign engagement strategies and build policies and frameworks - and we also audit, review and evalutate them.

We offer both expertise and independence, providing outputs that help you build trust and build defensible plans, policies and processes.

Our approach is tailored to your specific context and relevant standards, aligning to relevant sector-specific criteria, national and international standards, regulatory requirements and best practice principles.


We provide:

  • reviews and audits of engagement performance, processes and frameworks

  • benchmarking against industry standards and global best practice (OECD, IAP2, and many more)

  • strategic support to strengthen performance against regulatory requirements

  • evaluation plans for and evaluation oversight throughout your engagement process.

The value we bring:

  • independent advice based on experience and best-practice

  • strategic recommendations that are implementable and practical

  • a clear way forward that aligns your people and organisation with external standards and the expectations of your community/stakeholders.

Helps Solve:

  • internal uncertainty

  • compliance gaps

  • quality blind spots

  • lack of ownership

  • inconsistent practice

  • lack of engagement evaluaton success measures

  • external criticism

  • poor performance or inability to achieve standards/reuirements.

MosaicLab facilitator holding clipboard in a group session