Project snapshot

Public Libraries Victoria Network and State Library of Victoria staff experienced a mini (but very real) deliberative engagement process in early 2017, developing their skills through experiential learning. 

This tailored, immersive training experience allowed staff to develop a deep understanding of deliberative engagement, while building knowledge around how and when to run a deliberative process of their own.  The staff were able to gain an invaluable insight into the perspectives of a participant - an insight which will help them to design and manage successful processes in the future. 

Staff representing 46 different library services around Victoria participated in both online and face to face fundamental engagement training before coming together for two days of deliberation.

deliberative engagement training experience Australia

Is your team or organisation ready to deliberate?

Before you commence a deliberative engagement process with your community, prepare your organisation for success and up-skill your team.  

MosaicLab's immersive training experience will help your staff to gain a deep understanding of deliberative engagement that can only come from first-hand experience. 

We believe learning should be interactive, engaging, memorable and fun - and that your staff should walk away energised, motivated and inspired.   This unique training experience is the perfect way to embed the right skills and knowledge into your organisation.

Click here for more information on this training opportunity. 

I loved it, it was great fun. It really inspired me and motivated me ... I loved the way we all came to a result in the end. It was a really valuable, different experience.
— Kylie Carlson, Yarra Plenty Regional Library (participant)
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VIDEO: Interviews with library staff:  Participants describe their journey - including what surprised, challenged and changed them along the way. 

This was a totally new, collaborative experience for me ... to see the whole group, within 48 hours, come up with a concrete roadmap that were were able to print and handover to people who matter was really inspiring.”
— Liam Blandon, Eastern Regional Libraries (participant)

Embracing the task

The participants were asked to respond to the following remit (task): 
 "What are the ten best ideas for engaging the community to design transformational library services?"

The group worked together collaboratively to discuss how they could deliver quality, meaningful engagement across the sector into the future, and developed recommendations which they presented to decision-makers from their organisations.

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A highlight for me was watching participants gain a true sense of what it really feels like to be part of a deliberative process – now they can support their own community and participants when they run a deliberative process themselves
— Kate Henderson, MosaicLab facilitator and trainer


Explore this project further over on our blog.