Free community engagement tips and skills


Steps to take before you engage

#1 Bring the project team together 

Hold a meeting that's just about engagement - it gives people the time and focus they need to discuss and get clear on the engagement approach and their role in it moving forward. 

#2 Link your plan and approach

Demonstrate how your project or plan is consistent with organisational values and relevant strategies.  Show decision makers how you're strategy will meet agreed objectives and how your approach is consistent with these guiding documents.

#3 Clarify your intent

Don't assume that everyone will be across what engagement looks like or why you're doing it. Ensure everyone on your project team is aware of the organisation's engagement policy or framework, the purpose of this specific engagement process as well as where it fits within the overall project.  

#4 Interview those with influence

Identify leaders  that value engagement and ask them how best to engage and connect with other leaders, decision makers and staff more broadly.  Gain their perspective on internal relationships, processes and communication channels, and ask them how to get the right people on board. 




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