What is a community panel? 

Establishing a community panel is one method of running a ‘deliberative’ community engagement process.  

A deliberative engagement process puts the community and/or stakeholders affected by a decision at the centre of the decision and brings citizens closer to decision-makers and affairs of government. 

During the process, you will have the opportunity to work with other panellists. You will hear from speakers, absorb information, and you will discuss the issues with other panellists. Sometimes you will break into small conversation groups.  

At the end of the community panel process, participants write their own report, which is presented directly to decision-makers. The recommendations in their report have a high level of influence over the outcomes or decisions of the decision-makers.

What happens after I register my interest?

You will be notified about whether you have been randomly selected to participate in the community panel.  

If you are randomly selected, you will be notified by our recruitment coordinator and onboarded via a phone call.  

If you are not selected, you will be notified as such and offered avenues to stay engaged.

What is random selection? And why use it? 

Random selection is a process where participants are chosen by chance from a larger population, without bias. In community engagement, this approach aims to create a group that mirrors the diversity of the wider community, reflecting different community demographics, such as age, geographic location and gender.  

The random selection process means that everyone in the community has an equal chance of registering their interest and an equal chance (within their demographic) of being selected to be a panel member.

Who will facilitate the process?  

To ensure the panel is independent of service provider influence, TasNetworks has engaged MosaicLab, a team of experienced facilitators specialising in high influence engagement, to recruit for and facilitate the process.  

MosaicLab’s role is to support the participants in their discussions and ensure that everyone is heard.   

How will you ensure that the sessions are accessible?  

If you are selected, we will contact you via phone to take down any specific requirements you have and to ensure that the panel sessions remain accessible to all participating.  

We will make every effort to ensure accessibility, including providing mobility and disability support.

What is a Revenue Reset?

A “Revenue Reset” is the process used to decide how much money an electricity network company is allowed to recover from customers over a set period of time (usually five years).

Because customers cannot choose another set of poles and wires, network businesses like TasNetworks are regulated to make sure prices are fair and services are reliable.

Every five years, TasNetworks goes through a Revenue Reset. During this process, TasNetworks sets out:

• the services the network needs to provide

• the work required to maintain, replace and upgrade network assets

• how much it is expected to cost to deliver those services over the next five years

This information is submitted to the Australian Energy Regulator (AER), which reviews the proposal and decides how much revenue TasNetworks is allowed to recover during the next regulatory period.

Where can I go if I have further questions? 

If you would like to talk to someone before registering or have any further questions, please email us at register@mosaiclab.com.au, or call or text Daniel from the MosaicLab Recruitment Team on 0485 825 926.