Welcome to our February #MonthlyMyth post! Today, we're exploring a commonly held belief that prevents many organisations from engaging in a meaningful way with citizens around complex, technical or information-rich issues.
This one misconception can reduce an engagement process to a surface exercise without any real outcomes, create unintended and less than desirable consequences down the track and even prevent a potentially valuable engagement process from happening altogether.
So let's get into it - what can everyday citizens REALLY handle and should we ask them to handle it?