Case studies
Nicole Hunter
CASE STUDY: AUSGRID VOICE OF COMMUNITY PANEL

As part of the development of Ausgrid's 2024-2029 regulatory submission, two randomly selected customer panels deliberated over a collective 10 full days. The panels, facilitated by MosaicLab and Gauge Consulting, considered how Ausgrid should look to the future while remaining fair to customers today. Ausgrid's three-year engagement process allowed customers to influence what Ausgrid spends customers money on, giving them a rare insight and influence over the cost of electricity, an issue that directly impacts the lives of everyday people.

CASE STUDY: AUSGRID VOICE OF COMMUNITY PANEL
Meet MosaicLab
Nicole Hunter
JUMP ON BOARD! THE NEXT ENGAGEMENT ERA AWAITS

We’re feeling energised as we zoom through the first month of the new year. That’s because we can see what’s ahead, and we’re excited about the possibilities. Are you ready to set sail with us? We’re celebrating what’s been achieved in partnership with people just like you so far, while setting our sights on facilitating more important conversations in more places and having even more positive impact on more communities. We’re ready to embrace where engagement and deliberation are going, are you?

JUMP ON BOARD! THE NEXT ENGAGEMENT ERA AWAITS
Meet MosaicLab
Nicole Hunter
THAT'S A WRAP 2023! GRATITUDE, HIGHLIGHTS & ...

A message of thanks to you - our clients, participants, partners and friends - and hope for what’s ahead. As we head towards the end of a big year of big conversations, our team shares what they’re grateful for, their biggest highlight of 2023 and what’s really lighting them up when they think forward to the new year ahead.

THAT'S A WRAP 2023! GRATITUDE, HIGHLIGHTS & HOPE FOR WHAT'S AHEAD
Meet MosaicLab
Nicole Hunter
TEAM SPOTLIGHT: BELINDA AND FOX

Meet the newest additions to the MosaicLab team: Belinda Lowing and Fox Gillen. Both Belinda and Fox have long career histories that span across interesting and complex roles that have included facilitation and engagement in many forms. Learn more about these two and gain some insights into who they REALLY are through their answers to our fast five questions!

TEAM SPOTLIGHT: BELINDA AND FOX
Meet MosaicLab
Nicole Hunter
TEAM SPOTLIGHT: JODY AND AARON

Ever wondered what makes our facilitators tick? Meet the newest additions to the MosaicLab team: Jody Kingston and Aaron Bosch. Both Aaron and Jody have fascinating, diverse backgrounds and have come to MosaicLab and facilitation via interesting pathways. Find out what they love about their work, what impact they hope to have and how they answered a list of fun and probing questions that we like to call The Telling Top 10... 

TEAM SPOTLIGHT: JODY AND AARON

Free resources

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FREE WEBINAR: SECURING DECISION-MAKER BUY-IN

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FREE WEBINAR: SECURING DECISION-MAKER BUY-IN

Have a big issue that’s just right for deliberation, or a project that’s crying out for genuine engagement? Struggling to get it over the line with decision-makers? We know how hard it can be to get the buy-in you need. But it doesn’t have to be a battle. Learn how to engage your decision-makers effectively and convert them into champions for your process. Come and join us for a free one-hour webinar in April to receive insider tips on how to gain greater support from this important group of stakeholders. 

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SUPPORTING LOCAL GOVERNMENT LEADERSHIP LEGACIES

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SUPPORTING LOCAL GOVERNMENT LEADERSHIP LEGACIES

The recent MAV Councillor Leadership Conference featured a packed program of speakers discussing everything from ethical leadership, cyber safety and communication behaviours to leading with emotional intelligence, governance and motivating change through values-based messaging. MosaicLab was on board as one of the event sponsors and we value and appreciate any opportunity to connect with local government leaders.  

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FREE ENGAGEMENT WEBINARS - REGISTER NOW

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FREE ENGAGEMENT WEBINARS - REGISTER NOW

Turns out there IS such a thing as a free lunch. Our monthly Lunch and Learn community engagement webinar series resumes in February. These free sessions run online for just one hour and are presented by MosaicLab engagement experts. Learn, upskill and connect. Open to engagement and facilitation professionals of any level.  

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OUR BIG BOOK GETS GREAT REVIEWS

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OUR BIG BOOK GETS GREAT REVIEWS

2022 was the year of the big MosaicLab book. Copies of 'Facilitating Deliberation – A Practical Guide' have sold around the world and the positive feedback has us feeling equal parts humbled and ecstatic! Stuck for a gift for that hard-to-buy-for person in your life? Digital and print copies are available now. 

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LEARN FOR FREE IN 2023!

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LEARN FOR FREE IN 2023!

New year, new skills, fresh insights from the experts: and it won’t cost you a cent. Get ready to be rewarded and inspired in 2023, with free monthly learning and connection opportunities for engagement and facilitation professionals. MosaicLab’s Lunch and Learn webinar series goes to the next level in 2023. 

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NEW DELIBERATION DICTIONARY SHARES THE A-Z

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NEW DELIBERATION DICTIONARY SHARES THE A-Z

Keeping up with all the technical language used in the world of ‘deliberative democracy’ can be tough, so we have created a dictionary to define and unpack these terms. We hope that it launches a central reference hub for terminology across the sector, and that this helps bring some clarity to new and old enthusiasts of the field. We plan on building the dictionary with input from you. Download the first edition for free and let us know which words should be added.

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HARD CONVERSATIONS AROUND THE WORLD

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HARD CONVERSATIONS AROUND THE WORLD

Deliberative democracy processes like citizens’ assemblies and mini-publics are bringing a welcome dose of thoughtful consideration to some of the world’s most challenging and divisive issues. Go on a trip around the globe with us in this blog post as we highlight some great examples and share some fascinating data from the OECD’s Catching the Deliberative Wave research.

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DOES DELIBERATIVE DEMOCRACY MAKE A DIFFERENCE?

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DOES DELIBERATIVE DEMOCRACY MAKE A DIFFERENCE?

MosaicLab’s all-time deliberative democracy pre- and post-participant survey results from 2017 to 2022 have been analysed to reveal what impact this work has on people’s knowledge, their involvement in public affairs and their trust in the auspicing organisations who take this plunge. We are excited to share these results with everyone as we continue to learn, adapt and explore what genuine, high-influence engagement can achieve.

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NEW DELIBERATIVE DEMOCRACY RESOURCE HUB IS HERE

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NEW DELIBERATIVE DEMOCRACY RESOURCE HUB IS HERE

MosaicLab has created a dedicated online hub for all things deliberative democracy! As our regulars know, we do love a giveaway, and this Hub is no different. Check it out now for free guides to download, access to our video library, project case studies and more.

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FREE WEBINAR: ENGAGING DIVERSE VOICES, A LIVE ONLINE CASE STUDY

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FREE WEBINAR: ENGAGING DIVERSE VOICES, A LIVE ONLINE CASE STUDY

Have you ever wondered how you can properly engage people who speak languages other than English, participants who are deaf or hard of hearing or maybe those who are blind or have low vision? Come to our free Lunch and Learn webinar in November and hear from people who have participated in a deep and complex conversation online. Take away some simple steps to help you bring in diverse voices to enhance your next project.