Research & learning

CONFLICT AHEAD? 3 BIGGEST MISTAKES AND WHAT TO DO INSTEAD

CONFLICT AHEAD? 3 BIGGEST MISTAKES AND WHAT TO DO INSTEAD

Conflict - generally feared and constantly mismanaged, it’s one of the biggest challenges you will face in engagement. It’s also the most common challenge our subscribers submit to us. If you anticipate conflict, outrage or emotion ahead, this article is for you. Inside - how to avoid the three biggest errors we see made (and they are made a lot) and some simple, yet effective things you can do instead to navigate the situation instead of making it worse.

UPSKILL FOR FREE WITH OUR TOP 7 RESOURCES OF 2023

UPSKILL FOR FREE WITH OUR TOP 7 RESOURCES OF 2023

Ready to put your best engagement foot forward in 2024? We have the free resources for you! Whether you’re prepping an important engagement project, have a tricky engagement problem to wrangle or just wanting to upskill, we’re here to help. We have so many free resources, it can be hard to know where to begin, so we’re sharing what our top 7 resources were in 2023 so you can see what others are reading and learning about. Jump in and let this be your most effective year of engaging yet!

JOIN OUR JUNE WEBINAR FOR A CHANCE TO WIN

JOIN OUR JUNE WEBINAR FOR A CHANCE TO WIN

Our free Lunch and Learn webinar in June just got a lot more enticing. Register and attend the online event as it’s happening for a chance to win a digital copy of the big MosaicLab Book, Facilitating Deliberation – A Practical Guide. Plus, all attendees receive a free PDF resource with insights and tips to be shared after the event. Be in it to win it! 

FREE WEBINAR: SECURING DECISION-MAKER BUY-IN

FREE WEBINAR: SECURING DECISION-MAKER BUY-IN

Have a big issue that’s just right for deliberation, or a project that’s crying out for genuine engagement? Struggling to get it over the line with decision-makers? We know how hard it can be to get the buy-in you need. But it doesn’t have to be a battle. Learn how to engage your decision-makers effectively and convert them into champions for your process. Come and join us for a free one-hour webinar in April to receive insider tips on how to gain greater support from this important group of stakeholders. 

SPREADING THE GOVLOVE WITH TALES OF DELIBERATION

SPREADING THE GOVLOVE WITH TALES OF DELIBERATION

We are thrilled to feature on a recent episode of the Engaging Local Government Leaders podcast called GovLove. Our Directors Nicole Hunter and Keith Greaves had a transcontinental chat with USA-based host Kirsten Wyatt to talk about the book we released last year: Facilitating Deliberation – A Practical Guide. Listen here! 

FREE ENGAGEMENT WEBINARS - REGISTER NOW

FREE ENGAGEMENT WEBINARS - REGISTER NOW

Turns out there IS such a thing as a free lunch. Our monthly Lunch and Learn community engagement webinar series resumes in February. These free sessions run online for just one hour and are presented by MosaicLab engagement experts. Learn, upskill and connect. Open to engagement and facilitation professionals of any level.  

OUR BIG BOOK GETS GREAT REVIEWS

OUR BIG BOOK GETS GREAT REVIEWS

2022 was the year of the big MosaicLab book. Copies of 'Facilitating Deliberation – A Practical Guide' have sold around the world and the positive feedback has us feeling equal parts humbled and ecstatic! Stuck for a gift for that hard-to-buy-for person in your life? Digital and print copies are available now. 

LEARN FOR FREE IN 2023!

LEARN FOR FREE IN 2023!

New year, new skills, fresh insights from the experts: and it won’t cost you a cent. Get ready to be rewarded and inspired in 2023, with free monthly learning and connection opportunities for engagement and facilitation professionals. MosaicLab’s Lunch and Learn webinar series goes to the next level in 2023. 

DOWNTIME IS A GREAT TIME FOR LEARNING

DOWNTIME IS A GREAT TIME FOR LEARNING

Need a break from the holiday hectics? Take some ‘me time’ and set up your 2023 for success with one of MosaicLab’s online, beginner short courses. Learn the art of facilitation, the seven steps to simple engagement planning, how to deliver a successful deliberative engagement process and how to handle high emotion and outrage in groups. Boost your toolkit and learn from specialist trainers with this easy, valuable learning.

NEW DELIBERATION DICTIONARY SHARES THE A-Z

NEW DELIBERATION DICTIONARY SHARES THE A-Z

Keeping up with all the technical language used in the world of ‘deliberative democracy’ can be tough, so we have created a dictionary to define and unpack these terms. We hope that it launches a central reference hub for terminology across the sector, and that this helps bring some clarity to new and old enthusiasts of the field. We plan on building the dictionary with input from you. Download the first edition for free and let us know which words should be added.