online workshop

CASE STUDY: TACKLING TOBACCO HARM IN PUBLIC HOUSING

CASE STUDY: TACKLING TOBACCO HARM IN PUBLIC HOUSING

Four language interpreters. Child-minding. Recruitment challenges. Birthday cake and a lot of laughs. These are just some of the unique highlights of our work with Quit Victoria and VicHealth in 2022 on a project to reduce tobacco-related harm in public housing. This case study takes a detailed look at how MosaicLab supported this process with a residents’ panel and sense-making workshops. All to drive improved, long-term outcomes for community and public health.

CASE STUDY: WATER WORKS ACROSS 2021 - 23

CASE STUDY: WATER WORKS ACROSS 2021 - 23

The past three years have seen a tremendous amount of water works under the bridge in the deliberative engagement catchment (oh yes, puns galore!). It has provided us with such a great opportunity to design and facilitate a range of interesting processes from community co-designing long-term strategies, through to community deciding pricing and servicing levels across the water industry. Let’s take a closer look. 

CASE STUDY: GLEN EIRA CITY COUNCIL ASSET PLAN

CASE STUDY: GLEN EIRA CITY COUNCIL ASSET PLAN

In 2022, council worked with MosaicLab to deliver an engagement process to gather community feedback about its assets. The process included a survey and the creation of a citizens panel, one of the first we hosted fully face-to-face post-pandemic. Participants enjoyed not only being ‘back in the room’ but also the strong sense of achievement at the end of the process as they saw their recommendations reflected in the final Asset Plan adopted by council. 

CASE STUDY: LESSONS LEARNT FROM A FULLY ONLINE DELIBERATIVE PANEL

CASE STUDY: LESSONS LEARNT FROM A FULLY ONLINE DELIBERATIVE PANEL

This case study looks at lessons learned from running a a fully online deliberative panel for Baw Baw Shire Council. The output from the panel is to form the basis of Council decisions about a range of parking matters, which have been a highly contentious issue for a number of years.

CASE STUDY: LESSONS LEARNT MOVING A PANEL FROM IN-PERSON TO ONLINE

CASE STUDY: LESSONS LEARNT MOVING A PANEL FROM IN-PERSON TO ONLINE

The Bayside 2050 Community Vision Panel came together to hold the first of its three full days of deliberations immediately before social isolation came into force in response to COVID-19. The rest of the deliberations were subsequently completed online.

This post explains how MosaicLab moved the panel online and our learnings from the experience.

BUILDING INTERNAL COUNCIL ENGAGEMENT TO BEST SERVE THE COMMUNITY

BUILDING INTERNAL COUNCIL ENGAGEMENT TO BEST SERVE THE COMMUNITY

In recent months, we delivered a series of internal engagement programs for Monash City Council, Greater Shepparton City Council and Melton City Council to help build the momentum for engagement internally. Councils have been working on Community Engagement Policies, Council Plans, Frameworks and capacity building programs and have seen the value of engaging a diverse range of staff in this work.

In this blog, some of our council colleagues and facilitators provide their learnings from the internal engagement processes.