workshop

BALANCING COST, RISK & BEST-PRACTICE THROUGH A TROUBLED TIME

BALANCING COST, RISK & BEST-PRACTICE THROUGH A TROUBLED TIME

It takes time, effort and resources to achieve best practice engagement at the best of times. And right now it’s not the best of times. We’re hearing from many that engaging at all (let alone engaging well) is difficult.

Your organisation may be grappling with how to respond to the crisis, facing reduced revenue and budget cuts, responding to increased demand for community support and services, and wondering how to sustain it all long term. Local government bodies are also working to comply with the enhanced engagement requirements set out in the Local Government Act.

So we’ve announced two new service options designed to help you engage robustly, cost-effectively and appropriately.

COPING WITH COVID-19: ESSENTIAL ENGAGEMENT PACKAGES

COPING WITH COVID-19: ESSENTIAL ENGAGEMENT PACKAGES

MosaicLab is here to support you and your team as you change and readjust in response to COVID-19. To help you acclimatise, we’ve put together two exclusive, new engagement service options.

We can work with you to help transition your team to working from home through an interactive, online, facilitated strategy session.

We’ve also launched a new training and coaching package - working with individuals or groups to support you to engage and connect with people appropriately through a time of anxiety and upheaval.

#MONTHLYMYTH: NO ADULTS ALLOWED! PLAY IS FOR KIDS

#MONTHLYMYTH: NO ADULTS ALLOWED! PLAY IS FOR KIDS

When you think about the word ‘play’, what do you imagine?

We’re going to hazard a guess and assume what you don’t see is a group of adults considering important issues or strategic concepts.  That’s because cultural norms suggest that play is more at home in a playground than a boardroom. 

In this month’s myth buster, we’re going to ask you to put that limiting belief to one side for a moment.  We’re exploring how play can be used to achieve positive outcomes and new possibilities in the professional world.  Because, as it turns out, adults (even the suit-wearing ones) and organisations (even the big serious ones) might benefit from a little game now and then. 

#MonthlyMyth: Warm up activities have no purpose

#MonthlyMyth:  Warm up activities have no purpose

Now and then we hear people say that what you might loosely categorise as ‘warm up’ or ‘introductory’ or ‘getting to know you’ activities are pointless exercises with no real purpose.   It is assumed (perhaps?) that they are something facilitators do just because that’s what facilitators do and they like to ‘play games, not because they have any bearing on the issue at hand or any tangible benefit to the group.

We can’t speak on behalf of all these types of activities (perhaps there are some out there that really are annoying, pointless and fluffy!); however, today, with the kind of activities that an effective, experienced facilitator might use in mind, we’re debunking this myth.

Participatory democracy & THE PUBLIC SECTOR: IDEAS AND Q&A

Participatory democracy & THE PUBLIC SECTOR: IDEAS AND Q&A

The 'Participatory Democracy - Exploring Experiences' session at the IPAA Public Sector Week 2017 featured active, experiential learning and an interactive discussion with a group of diverse panellists. 

Attendees experienced a mini, deliberative discussion, answering the question: 'what are the biggest challenges facing the public sector when it comes to gaining trust in the community?'.   The group then engaged in an energetic Q&A with the panel which included specialist consultants and public sector representatives with extensive experience in using deliberative engagement to help tackle major public policy challenges.

Facilitated by MosaicLab, the workshop saw great ideas generated and invaluable knowledge shared.  The discussion was relevant to anyone working in the public sector (and beyond), so, today we're sharing a snapshot of the ideas generated and a summary of the Q&A discussion - a fabulous, free resource for anyone interested in quality engagement or participatory processes. 

#MonthlyMyth: Tables enhance conversation

#MonthlyMyth: Tables enhance conversation

We are often drawn towards what we know – it’s comfortable sticking to what we are used to doing, seeing and experiencing.  However, when it comes to engagement, sometimes comfortable doesn’t equal effective, and this month’s myth is a perfect example.

BUILDING IDEAS WITH LEGO® SERIOUS PLAY®

BUILDING IDEAS WITH LEGO® SERIOUS PLAY®

Yesterday we had the absolute pleasure of participating in a very creative end-of-year team planning session led by Kate Henderson - a LEGO® SERIOUS PLAY® facilitator.   It was a fun, creative, engaging and very different way of discussing important and complex thoughts and ideas - an out of the box approach to drawing out interesting perspectives ...