strategic planning

CASE STUDY: BALANCING PRICING AND FAIRNESS FOR ALL

CASE STUDY: BALANCING PRICING AND FAIRNESS FOR ALL

From April-July 2017, 35 randomly selected, everyday citizens came together to help Yarra Valley Water shape future services and prices.

The jury deliberated for more than 40 hours over five days across three months to address the remit, working together together to consider complex options and trade-offs, and challenge both their own assumptions and those of Yarra Valley Water.   

In this case study we explore challenges, learnings, insights and more that can be considered when planning for future deliberative engagement processes.

CASE STUDY: INFLUENCING PRICES & PRIORITIES

CASE STUDY: INFLUENCING PRICES & PRIORITIES

In 2017, 27 everyday Barwon Water customers came together to deliberate over what they expect and value most when it comes to water and sewerage services.  The group grappled with technical inputs, weighed up complex options, and considered diverse customer needs to determine how to balance prices and services.

The process was underpinned by Barwon Water’s commitment to listen to, respond to and collaborate with its customers.  The project had a wide range of positive impacts, and, ultimately, a transformative effect on the organisation and its relationships.

#MONTHLYMYTH: NO ADULTS ALLOWED! PLAY IS FOR KIDS

#MONTHLYMYTH: NO ADULTS ALLOWED! PLAY IS FOR KIDS

When you think about the word ‘play’, what do you imagine?

We’re going to hazard a guess and assume what you don’t see is a group of adults considering important issues or strategic concepts.  That’s because cultural norms suggest that play is more at home in a playground than a boardroom. 

In this month’s myth buster, we’re going to ask you to put that limiting belief to one side for a moment.  We’re exploring how play can be used to achieve positive outcomes and new possibilities in the professional world.  Because, as it turns out, adults (even the suit-wearing ones) and organisations (even the big serious ones) might benefit from a little game now and then. 

BUILDING IDEAS WITH LEGO® SERIOUS PLAY®

BUILDING IDEAS WITH LEGO® SERIOUS PLAY®

Yesterday we had the absolute pleasure of participating in a very creative end-of-year team planning session led by Kate Henderson - a LEGO® SERIOUS PLAY® facilitator.   It was a fun, creative, engaging and very different way of discussing important and complex thoughts and ideas - an out of the box approach to drawing out interesting perspectives ...