citizens' jury

CASE STUDY: BALANCING PRICING AND FAIRNESS FOR ALL

CASE STUDY: BALANCING PRICING AND FAIRNESS FOR ALL

From April-July 2017, 35 randomly selected, everyday citizens came together to help Yarra Valley Water shape future services and prices.

The jury deliberated for more than 40 hours over five days across three months to address the remit, working together together to consider complex options and trade-offs, and challenge both their own assumptions and those of Yarra Valley Water.   

In this case study we explore challenges, learnings, insights and more that can be considered when planning for future deliberative engagement processes.

VIDEO: DELIBERATION JOURNEY - PARTICIPANTS' PERSPECTIVES

VIDEO: DELIBERATION JOURNEY - PARTICIPANTS' PERSPECTIVES

This one has been a long time in the making.  Finally, we can announce that our latest 'Deliberation Ready' video is here.  This edition is particularly exciting because, for the first time, we've interviewed participants from across multiple deliberative processes

Together, these 10 citizens share their unique perspectives and provide candid, first hand reflections on their journey - the challenges, the surprises, the highlights and more. 

CASE STUDY: INFLUENCING PRICES & PRIORITIES

CASE STUDY: INFLUENCING PRICES & PRIORITIES

In 2017, 27 everyday Barwon Water customers came together to deliberate over what they expect and value most when it comes to water and sewerage services.  The group grappled with technical inputs, weighed up complex options, and considered diverse customer needs to determine how to balance prices and services.

The process was underpinned by Barwon Water’s commitment to listen to, respond to and collaborate with its customers.  The project had a wide range of positive impacts, and, ultimately, a transformative effect on the organisation and its relationships.

CASE STUDY: VICTORIAN CITIZENS' JURY ON OBESITY

CASE STUDY: VICTORIAN CITIZENS' JURY ON OBESITY

In 2015 MosaicLab was engaged to independently design and facilitate discussions and activities for both the online and face to face components of the VicHealth Citizens’ Jury on Obesity.  The process asked 100 everyday Victorians respond to the following remit: ‘We have a problem with obesity. How can we make it easier to eat better?’...