MosaicLab and Dambimangari Aboriginal Corporation co-designed a Code of Conduct training that brought values to life. Over a day and a half, staff explored ethics and workplace behaviour through real-life scenarios, cultural storytelling, and hands-on activities - then shaped the Code in their own words, images, and symbols. The process built clarity, connection, and confidence - and ensured the team has a Code that’s lived, not just learned.
We don’t just facilitate conversations - we design them with purpose, strategy, and care. In under three minutes, our new video lifts the lid on what really happens behind the scenes at MosaicLab. It’s not just about what we do, but how and why we do it - and what makes our work different. Come take a look - this time, we’re the story.
Have a challenging issue to tackle but lack the resources for meaningful engagement? ML Giving is MosaicLab’s not-for-profit division and we’re here to help. We support emerging and under-served communities in fostering deeper conversations that drive real change. We believe everyone deserves a voice in shaping their communities. Learn how you can apply to work with us.
How do you bring stakeholders from across Australia together to shift how spiritual health is embedded in our healthcare system? MosaicLab partnered with the Spiritual Health Association to design and facilitate an engagement process that helped shape the country’s first National Model for Spiritual Care in Health. The model was piloted in 21 hospitals and health services, including a national health service. After the pilot, sites conducted audits to assess its impact on spiritual care, staff awareness, and patient experiences. The results were published in an evaluation report released in late 2024, offering key insights from this national initiative.
The City of Melbourne views affordable housing as crucial infrastructure for maintaining a liveable, inclusive, and prosperous city. With a projected shortfall of 23,200 affordable homes by 2036, immediate action is needed to address this long-standing issue. While there is broad community support for affordable housing, acceptance often wanes at the neighbourhood level. To tackle this, a People’s Panel of 39 diverse community members was established to represent local perspectives.
How do we really ‘hear’ each other and have a collective experience when we engage online? Register now for the third session in our popular, new ‘continuous connections’ webinar discussion series.
Grab your free spot, learn new skills and connect with engagement professionals around Australia and beyond we explore how to achieve a shared experience online that’s similar to a face-to-face workshop.
Facing community crises at any time is difficult. When there are ‘concurrent crises’ it makes it even more challenging and complex to respond and engage.
Community members can feel disturbed, frightened or anxious. At the same time, organisations are also grappling with how to adjust, change and continue to move forward. There is value in continuous connections.
For those who missed our first ‘continuous connections’ webinar, we’ve pulled our top 10 tips for engaging through difficult times & working with high anxiety into a free, downloadable resource.
Looking to up-skill your team or build internal community engagement capacity? Searching for an online option during the COVID-19 pandemic? We might be able to help.
We’re excited to announce that our recently relaunched, interactive training modules can be mixed + matched, so you can build the perfect training experience for your team or group. PLUS almost all are available online and can be delivered to remotely based participants.
Take a peek at some of the online training sessions and workshops MosaicLab has been facilitating over the past few weeks. From community bushfire inquiry meetings to online sessions for the development of wildlife plans and internal training courses - we’ve been very busy in the digital space this past month.
Registrations are now open for the second session in our new, free discussion series. Responding to popular demand, we’ll be exploring the dilemma of how to connect with people who aren’t online and/or groups that are ‘hard to reach’.
Much more than your standard ‘webinar’, these interactive, facilitated sessions are a chance to connect with other communications, engagement, planning and project management leaders and professionals. Together, we’ll collaboratively explore current engagement challenges and opportunities, share resources and provide key takeaways and tips.
The winners of our ‘working from home’ online team strategy session competition have been announced. And the winners are …. everyone!
Every entrant was deserving and we couldn't pick just two. There were teams working with aboriginal communities, refugees, the homeless, people experiencing family violence and at risk youth. There were others managing complex, significant, community projects and intricate team environments.
MosaicLab is launching a new, fortnightly webinar series in April 2020. We want to support organisations and engagement professionals to navigate and continue to engage in a rapidly changing world.
Join us as we collaboratively explore challenges, opportunities and tips around meaningfull engagement with your staff, stakeholders and communities during this uncertain time.
In session one, we’ll delve into an engagement dilemma: Connecting with communities during COVID-19 without appearing ‘tone-deaf’.
Is your team, department or organisation moving from a shared office to a remotely based workforce?
Because this is a difficult time for every team and workplace, we want to support your transition and help your team navigate the change process.
If you work in the public service, you could win one of two free, facilitated online workshops for your team, staff or department. Yep that’s right, there’s two free workshops up for grabs!
MosaicLab is here to support you and your team as you change and readjust in response to COVID-19. To help you acclimatise, we’ve put together two exclusive, new engagement service options.
We can work with you to help transition your team to working from home through an interactive, online, facilitated strategy session.
We’ve also launched a new training and coaching package - working with individuals or groups to support you to engage and connect with people appropriately through a time of anxiety and upheaval.
Late last year we published the first post in a two-part series on dealing with this ‘subscriber dilemma’. In part one we explored how to plan for conflict, outrage and emotion when you know it’s likely to arise. Today, in part two, we’re providing 10 tips for working with high emotion in the moment – when you didn’t expect or plan for it at all.
