Case studies
Nicole Hunter
CASE STUDY: NORTH WESTERN MELBOURNE PRIMARY ...

Improving access to primary health care for multicultural communities was the focus of the North West Melbourne Primary Health Network (NWMPHN) community panel. Supported by an innovative AI tool, the panel developed practical recommendations and funding ideas for NWMPHN’s federal submission. This process highlighted the importance of genuine community involvement and continues to inform NWMPHN’s place-based health initiatives, showing that addressing barriers to care requires more than policy.

CASE STUDY: NORTH WESTERN MELBOURNE PRIMARY HEALTH NETWORK
Case studies
Nicole Hunter
CASE STUDY: DAMBIMANGARI ABORIGINAL CORPORATION

MosaicLab and Dambimangari Aboriginal Corporation co-designed a Code of Conduct training that brought values to life. Over a day and a half, staff explored ethics and workplace behaviour through real-life scenarios, cultural storytelling, and hands-on activities - then shaped the Code in their own words, images, and symbols. The process built clarity, connection, and confidence - and ensured the team has a Code that’s lived, not just learned.

CASE STUDY: DAMBIMANGARI ABORIGINAL CORPORATION
Meet MosaicLab
Nicole Hunter
INSIDE MOSAICLAB

We don’t just facilitate conversations - we design them with purpose, strategy, and care. In under three minutes, our new video lifts the lid on what really happens behind the scenes at MosaicLab. It’s not just about what we do, but how and why we do it - and what makes our work different. Come take a look - this time, we’re the story.

INSIDE MOSAICLAB
ML Giving
Nicole Hunter
LET'S WORK TOGETHER - FOR FREE!

Have a challenging issue to tackle but lack the resources for meaningful engagement? ML Giving is MosaicLab’s not-for-profit division and we’re here to help. We support emerging and under-served communities in fostering deeper conversations that drive real change. We believe everyone deserves a voice in shaping their communities. Learn how you can apply to work with us.

LET'S WORK TOGETHER - FOR FREE!
Case studies
Nicole Hunter
CASE STUDY: NATIONAL MODEL FOR SPIRITUAL CARE ...

How do you bring stakeholders from across Australia together to shift how spiritual health is embedded in our healthcare system? MosaicLab partnered with the Spiritual Health Association to design and facilitate an engagement process that helped shape the country’s first National Model for Spiritual Care in Health. The model was piloted in 21 hospitals and health services, including a national health service. After the pilot, sites conducted audits to assess its impact on spiritual care, staff awareness, and patient experiences. The results were published in an evaluation report released in late 2024, offering key insights from this national initiative.

CASE STUDY: NATIONAL MODEL FOR SPIRITUAL CARE IN HEALTH
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LEARNING IN YOUR OWN TIME

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LEARNING IN YOUR OWN TIME

In the rush to end 2020 you may have missed our December newsletter. If you did, you missed seeing the launch of our new learning hub – MosaicLab’s Learning Network. The beauty of this space is that you can now access some of our tried and tested live training online and in your own time!

YOUTH ENGAGEMENT SERIES: To be seen and heard

YOUTH ENGAGEMENT SERIES: To be seen and heard

Young people are dichotomous. On the one hand, glued to our phones and immersed in a narcissistic, materialist culture dominated by social media. On the other, we are turning out in the streets in huge numbers to protest global injustices and generate reform for the most pressing issues of our time.

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SENATE HEARING - INQUIRY INTO NATIONHOOD, NATIONAL IDENTITY AND DEMOCRACY

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SENATE HEARING - INQUIRY INTO NATIONHOOD, NATIONAL IDENTITY AND DEMOCRACY

Our Managing Director, Nicole Hunter, appeared before the Australian Senate’s Legal and Constitutional Affairs References Committee Inquiry into Nationhood, National Identity and Democracy on the 13th of November. The Inquiry is concerned with exploring issues around the worldwide trend in public dissatisfaction with democratic politics, the erosion of trust in democratic institutions, and the challenges and opportunities they present.

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MOSAICLAB LAUNCHES OUR NEW LEARNING NETWORK

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MOSAICLAB LAUNCHES OUR NEW LEARNING NETWORK

MosaicLab is excited to launch our new training platform. Providing access to information on all of our courses, we are also now able to offer self-directed courses that you can begin online immediately or in your own time.

Find out more here.

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TOOLS AND METHODS IN POLICY-MAKING - OUR MD TALKS AT UN ESCAP

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TOOLS AND METHODS IN POLICY-MAKING - OUR MD TALKS AT UN ESCAP

The United Nations (UN) Economic and Social Commission for Asia and the Pacific (ESCAP) recently ran a leadership learning session on environmental governance to provide policymakers with a better understanding of policy-making approaches to deal with the challenges of sustainable development. Our Managing Director, Nicole Hunter, spoke at the session.