Case studies

CASE STUDY: LESSONS LEARNT FROM A FULLY ONLINE DELIBERATIVE PANEL

CASE STUDY: LESSONS LEARNT FROM A FULLY ONLINE DELIBERATIVE PANEL

This case study looks at lessons learned from running a a fully online deliberative panel for Baw Baw Shire Council. The output from the panel is to form the basis of Council decisions about a range of parking matters, which have been a highly contentious issue for a number of years.

CASE STUDY: LESSONS LEARNT MOVING A PANEL FROM IN-PERSON TO ONLINE

CASE STUDY: LESSONS LEARNT MOVING A PANEL FROM IN-PERSON TO ONLINE

The Bayside 2050 Community Vision Panel came together to hold the first of its three full days of deliberations immediately before social isolation came into force in response to COVID-19. The rest of the deliberations were subsequently completed online.

This post explains how MosaicLab moved the panel online and our learnings from the experience.

CASE STUDY: TEAMS IN TRANSITION - SHARED CONVERSATIONS

CASE STUDY: TEAMS IN TRANSITION - SHARED CONVERSATIONS

This case study covers a faciltated, internal strategy session provided by MosaicLab to a group of organisations facing disruption due to COVID-19. There was a clear need to support organisations transitioning to a remote-based workforce and equip them with the tools they needed to collaborate, be productive and keep motivated.

CASE STUDY: DYING WELL COMMUNITY PANEL

CASE STUDY: DYING WELL COMMUNITY PANEL

This case study flashes us back to late 2018 - to a time when we could meet face-to-face. Representatives of groups most impacted by end-of-life care came together to discuss and come to shared agreement over a very complex, challenge issue - what does dying well look like and how can we help people achieve this?

The learnings and insights from this process are as applicable now as they were then, and the participants have shared some wonderfully candid reflections on their deliberative journey.

EVERYONE'S A WINNER...

EVERYONE'S A WINNER...

The winners of our ‘working from home’ online team strategy session competition have been announced. And the winners are …. everyone!

Every entrant was deserving and we couldn't pick just two. There were teams working with aboriginal communities, refugees, the homeless, people experiencing family violence and at risk youth. There were others managing complex, significant, community projects and intricate team environments.

CASE STUDY: BALANCING PRICING AND FAIRNESS FOR ALL

CASE STUDY: BALANCING PRICING AND FAIRNESS FOR ALL

From April-July 2017, 35 randomly selected, everyday citizens came together to help Yarra Valley Water shape future services and prices.

The jury deliberated for more than 40 hours over five days across three months to address the remit, working together together to consider complex options and trade-offs, and challenge both their own assumptions and those of Yarra Valley Water.   

In this case study we explore challenges, learnings, insights and more that can be considered when planning for future deliberative engagement processes.

CASE STUDY: INFLUENCING PRICES & PRIORITIES

CASE STUDY: INFLUENCING PRICES & PRIORITIES

In 2017, 27 everyday Barwon Water customers came together to deliberate over what they expect and value most when it comes to water and sewerage services.  The group grappled with technical inputs, weighed up complex options, and considered diverse customer needs to determine how to balance prices and services.

The process was underpinned by Barwon Water’s commitment to listen to, respond to and collaborate with its customers.  The project had a wide range of positive impacts, and, ultimately, a transformative effect on the organisation and its relationships.

CASE STUDY: VICTORIAN CITIZENS' JURY ON OBESITY

CASE STUDY: VICTORIAN CITIZENS' JURY ON OBESITY

In 2015 MosaicLab was engaged to independently design and facilitate discussions and activities for both the online and face to face components of the VicHealth Citizens’ Jury on Obesity.  The process asked 100 everyday Victorians respond to the following remit: ‘We have a problem with obesity. How can we make it easier to eat better?’...