Improving access to primary health care for multicultural communities was the focus of the North West Melbourne Primary Health Network (NWMPHN) community panel. Supported by an innovative AI tool, the panel developed practical recommendations and funding ideas for NWMPHN’s federal submission. This process highlighted the importance of genuine community involvement and continues to inform NWMPHN’s place-based health initiatives, showing that addressing barriers to care requires more than policy.
MosaicLab and Dambimangari Aboriginal Corporation co-designed a Code of Conduct training that brought values to life. Over a day and a half, staff explored ethics and workplace behaviour through real-life scenarios, cultural storytelling, and hands-on activities - then shaped the Code in their own words, images, and symbols. The process built clarity, connection, and confidence - and ensured the team has a Code that’s lived, not just learned.
We don’t just facilitate conversations - we design them with purpose, strategy, and care. In under three minutes, our new video lifts the lid on what really happens behind the scenes at MosaicLab. It’s not just about what we do, but how and why we do it - and what makes our work different. Come take a look - this time, we’re the story.
Have a challenging issue to tackle but lack the resources for meaningful engagement? ML Giving is MosaicLab’s not-for-profit division and we’re here to help. We support emerging and under-served communities in fostering deeper conversations that drive real change. We believe everyone deserves a voice in shaping their communities. Learn how you can apply to work with us.
How do you bring stakeholders from across Australia together to shift how spiritual health is embedded in our healthcare system? MosaicLab partnered with the Spiritual Health Association to design and facilitate an engagement process that helped shape the country’s first National Model for Spiritual Care in Health. The model was piloted in 21 hospitals and health services, including a national health service. After the pilot, sites conducted audits to assess its impact on spiritual care, staff awareness, and patient experiences. The results were published in an evaluation report released in late 2024, offering key insights from this national initiative.
We are thrilled to feature on a recent episode of the Engaging Local Government Leaders podcast called GovLove. Our Directors Nicole Hunter and Keith Greaves had a transcontinental chat with USA-based host Kirsten Wyatt to talk about the book we released last year: Facilitating Deliberation – A Practical Guide. Listen here!
Turns out there IS such a thing as a free lunch. Our monthly Lunch and Learn community engagement webinar series resumes in February. These free sessions run online for just one hour and are presented by MosaicLab engagement experts. Learn, upskill and connect. Open to engagement and facilitation professionals of any level.
2022 was the year of the big MosaicLab book. Copies of 'Facilitating Deliberation – A Practical Guide' have sold around the world and the positive feedback has us feeling equal parts humbled and ecstatic! Stuck for a gift for that hard-to-buy-for person in your life? Digital and print copies are available now.
New year, new skills, fresh insights from the experts: and it won’t cost you a cent. Get ready to be rewarded and inspired in 2023, with free monthly learning and connection opportunities for engagement and facilitation professionals. MosaicLab’s Lunch and Learn webinar series goes to the next level in 2023.
Need a break from the holiday hectics? Take some ‘me time’ and set up your 2023 for success with one of MosaicLab’s online, beginner short courses. Learn the art of facilitation, the seven steps to simple engagement planning, how to deliver a successful deliberative engagement process and how to handle high emotion and outrage in groups. Boost your toolkit and learn from specialist trainers with this easy, valuable learning.
Keeping up with all the technical language used in the world of ‘deliberative democracy’ can be tough, so we have created a dictionary to define and unpack these terms. We hope that it launches a central reference hub for terminology across the sector, and that this helps bring some clarity to new and old enthusiasts of the field. We plan on building the dictionary with input from you. Download the first edition for free and let us know which words should be added.
Deliberative democracy processes like citizens’ assemblies and mini-publics are bringing a welcome dose of thoughtful consideration to some of the world’s most challenging and divisive issues. Go on a trip around the globe with us in this blog post as we highlight some great examples and share some fascinating data from the OECD’s Catching the Deliberative Wave research.
MosaicLab’s all-time deliberative democracy pre- and post-participant survey results from 2017 to 2022 have been analysed to reveal what impact this work has on people’s knowledge, their involvement in public affairs and their trust in the auspicing organisations who take this plunge. We are excited to share these results with everyone as we continue to learn, adapt and explore what genuine, high-influence engagement can achieve.
