Improving access to primary health care for multicultural communities was the focus of the North West Melbourne Primary Health Network (NWMPHN) community panel. Supported by an innovative AI tool, the panel developed practical recommendations and funding ideas for NWMPHN’s federal submission. This process highlighted the importance of genuine community involvement and continues to inform NWMPHN’s place-based health initiatives, showing that addressing barriers to care requires more than policy.
MosaicLab and Dambimangari Aboriginal Corporation co-designed a Code of Conduct training that brought values to life. Over a day and a half, staff explored ethics and workplace behaviour through real-life scenarios, cultural storytelling, and hands-on activities - then shaped the Code in their own words, images, and symbols. The process built clarity, connection, and confidence - and ensured the team has a Code that’s lived, not just learned.
We don’t just facilitate conversations - we design them with purpose, strategy, and care. In under three minutes, our new video lifts the lid on what really happens behind the scenes at MosaicLab. It’s not just about what we do, but how and why we do it - and what makes our work different. Come take a look - this time, we’re the story.
Have a challenging issue to tackle but lack the resources for meaningful engagement? ML Giving is MosaicLab’s not-for-profit division and we’re here to help. We support emerging and under-served communities in fostering deeper conversations that drive real change. We believe everyone deserves a voice in shaping their communities. Learn how you can apply to work with us.
How do you bring stakeholders from across Australia together to shift how spiritual health is embedded in our healthcare system? MosaicLab partnered with the Spiritual Health Association to design and facilitate an engagement process that helped shape the country’s first National Model for Spiritual Care in Health. The model was piloted in 21 hospitals and health services, including a national health service. After the pilot, sites conducted audits to assess its impact on spiritual care, staff awareness, and patient experiences. The results were published in an evaluation report released in late 2024, offering key insights from this national initiative.
One of our co-founders Keith Greaves was interviewed on a recent episode of Real Democracy Now! - a podcast that answers the question: can we do democracy differently?
The episode, which also features interviews with facilitators Lucy Cole-Edelstein, Director of Straight Talk and Max Hardy, Principal at Max Hardy Consulting, considers the concept of 'mini publics' (or deliberative processes) from the perspective of the facilitator.
The MosaicLab team is regularly involved in events that feature speakers and presentations. As we all know, regular old PowerPoint presentations can sometimes be a little lengthy, dull and un-engaging. So, to shake things up and ensure each presentation really connects with the audience, we often encourage the speakers we work with to adopt a very high-energy, fast-paced style of presenting known as Pecha Kucha ...
Yesterday we had the absolute pleasure of participating in a very creative end-of-year team planning session led by Kate Henderson - a LEGO® SERIOUS PLAY® facilitator. It was a fun, creative, engaging and very different way of discussing important and complex thoughts and ideas - an out of the box approach to drawing out interesting perspectives ...
In 2015 MosaicLab was engaged to independently design and facilitate discussions and activities for both the online and face to face components of the VicHealth Citizens’ Jury on Obesity. The process asked 100 everyday Victorians respond to the following remit: ‘We have a problem with obesity. How can we make it easier to eat better?’...
MosaicLab is excited to be working with Dr. Lyn Carson of Active Democracy to conduct some exciting active research around critical thinking.
We are actively learning about how groups can best work together within deliberative spaces.
MosaicLab was engaged by the Land Development Agency to facilitate a Community Panel to guide the future development of the historic Canberra Brickworks Precinct.
