effective engagement

#MONTHLYMYTH: LOW INFLUENCE = LOW RISK

#MONTHLYMYTH: LOW INFLUENCE = LOW RISK

This month’s myth addresses mistaken assumption that offering people less influence over a decision translates to the organisation having increased control over the process and outcomes. 

Some engagement processes lend themselves to a lower level of influence than others, However, if the intention is to reduce influence in an attempt to ‘manage’ the process, control outcomes, cut corners or minimise time and resources, organisations can find themselves in hot water. 

Read on for 6 key questions you can ask to determine the right level of influence and a list of helpful reading and resources. 

#MONTHLYMYTH: PREP THE PLAN FIRST

#MONTHLYMYTH: PREP THE PLAN FIRST

Want to get the best possible value out of the consultant or facilitator you engage?  Hoping to minimise wasted time, money and resources?  Seeking to deliver an engagement process that’s as effective as possible?  Our tip: don’t develop a detailed engagement methodology before you appoint your consultant. 

This month’s myth explores the potential consequences of this all too common error and provides 4 steps to achieving the best possible return on your consultant investment and delivering an effective process.

7 TEAM TIPS: ENHANCE YOUR ENGAGEMENT PRACTICE

7 TEAM TIPS: ENHANCE YOUR ENGAGEMENT PRACTICE

A minute with the MosaicLab team! Each of our team members provides their number one tip for enhancing and improving your community engagement practice.

7 ways to improve engagement outcomes from our team of experienced facilitators and engagement practitioners. 

#MONTHLYMYTH: FOCUSING ON THE FEW

#MONTHLYMYTH: FOCUSING ON THE FEW

It’s important to consider and tailor your engagement approach to ensure you meet the needs of all stakeholders, and that includes those who have the most to say.  

This mistake, however , lies in forgetting about everyone else. Suddenly, you realise the needs and opinions of a few have demanded time, attention and resources at the expense of the rest of your stakeholders or community.

Today we’re addressing this myth by providing 9 ways to ensure diverse perspectives make it into your next process.

Enhancing participants' critical thinking capacity - study outcomes

Enhancing participants' critical thinking capacity - study outcomes

A Research and Development Note detailing the process and outcomes of a recent study we worked on with Lyn Carson of Active Democracy and the newDemocracy Foundation has been published. 

The study considers the question - How can we enhance the ability of randomly-selected citizens in mini-publics (such as citizens’’ juries) to understand and evaluate expert evidence?

11 ADVISORY COMMITTEE CHALLENGES & HOW TO OVERCOME THEM

11 ADVISORY COMMITTEE CHALLENGES & HOW TO OVERCOME THEM

Advisory committees – we love them and we hate them – and we can’t stop setting them up. They're possibly the number one method of engagement in Australia.

When used effectively, these groups (also called stakeholder/community reference groups and a whole host of other titles) can provide an opportunity to gather local knowledge and input, test ideas and proposals and improve communication and relationships.  However, when used improperly, run poorly, or put in place as a substitute for a comprehensive engagement process, they can create more risk than reward.

This post will help you to overcome some of the biggest challenges associated with advisory committees, and ensure that both organisation and group benefits from the experience.